Tell us what you need
We reply the same day, Monday to Saturday. If it's a fault, send us a photo of the screen or the machine: we often work it out without seeing it in person.
Whichever suits you
No obligation at all
We look at what's wrong, tell you what it costs and you decide. If it isn't worth it, we say so and you pay nothing.
Leave us your details
We'll write or call you. Your name and a way to reach you is all we need.
It may already be answered
How long do you take to reply?
The same day, Monday to Saturday from 9:00 to 18:00. If you write in the middle of the night, we'll reply in the morning.
How much does it cost to have it looked at?
Nothing. We look at the machine, tell you what's wrong and what it would cost to fix. If you say no, you owe us nothing.
Do you come to my home?
Yes, across Barcelona and the metropolitan area. Within the city we don't charge a call-out fee.
I have a company, does this apply too?
Yes. For businesses with several machines a maintenance contract usually works out better; it's explained on the business page.